Privacy Policy

Acrez Mark (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Acrez Mark.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Acrez Mark. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Country: Where Acrez Mark or the owners/founders of Acrez Mark are based — in this case, Pakistan.
Customer: Refers to the company, organization, or person that signs up to use the Acrez Mark Service to manage relationships with your consumers or service users.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device used to visit Acrez Mark and use the services.
IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks and can often be used to identify the location from which a device is connecting to the Internet.
Personnel: Individuals employed by Acrez Mark or under contract to perform a service on behalf of one of the parties.
Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification of a natural person.
Service: Refers to the service provided by Acrez Mark as described in the relative terms and on this platform.
Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services may interest you.
Website: Acrez Mark’s site, accessible via www.acrezmark.com
You: A person or entity registered with Acrez Mark to use the Services.

We advise all visitors and clients to read and understand our privacy statement, and to check it periodically for any updates or revisions. If you have any questions about the content of our statement, please feel free to contact us at email: info@fimcl.com

What Information Do We Collect?

We collect information from you when you visit our website/app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

Name / Username
Phone Numbers
Email Addresses
Mailing Addresses
Billing Addresses
Age
Password

We also collect information from mobile devices for a better user experience, although these features are completely optional:

Location (GPS): Helps create an accurate representation of your interests, used to bring more targeted and relevant ads to potential customers.
Photo Gallery (Pictures): Allows uploading pictures from your photo gallery; you can safely deny this access.

How Do We Use The Information We Collect?

Any information we collect from you may be used in one of the following ways:

To personalize your experience
To improve our website/app
To improve customer service
To process transactions
To administer a contest, promotion, survey, or other site feature
To send periodic emails

When Does Acrez Mark Use End User Information From Third Parties?

Acrez Mark will collect End User Data necessary to provide the Acrez Mark services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When Does Acrez Mark Use Customer Information From Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to show interest in becoming an Acrez Mark customer, we receive information from a third party that provides automated fraud detection services. We also occasionally collect information made publicly available on social media websites.

Do We Share The Information We Collect With Third Parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers, database storage and management, e-mail management, marketing, credit card processing, and customer service. We will likely share your personal information with these third parties to enable them to perform these services.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we believe necessary to respond to claims, legal process, protect our rights, ensure public safety, prevent illegal activity, or comply with applicable laws.

Where And When Is Information Collected From Customers And End Users?

Acrez Mark collects personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on this website/app, you agree to receive emails from us. You can cancel your participation at any time by clicking the opt-out link included in the respective email. We only send emails to people who have authorized us to contact them and do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use it for customer audience targeting on platforms like Facebook. Detailed unsubscribe instructions are included at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide Acrez Mark’s services and fulfill the purposes described in this policy. When we no longer need your information and there is no legal or regulatory obligation to retain it, we will remove it from our systems or depersonalize it.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information, including the use of a secure server and Secure Socket Layer (SSL) technology for sensitive data transmission. After a transaction, your private information (credit cards, financials, etc.) is never kept on file. However, we cannot guarantee the absolute security of any information transmitted to us.

Could My Information Be Transferred To Other Countries?

Acrez Mark is incorporated in Pakistan. Information collected via our website may be transferred to our offices, personnel, or third parties located throughout the world, and may be hosted anywhere globally. By using our services, you consent to the trans-border transfer and hosting of such information.

Is The Information Collected Through The Acrez Mark Service Secure?

We take precautions to protect the security of your information through physical, electronic, and managerial procedures. However, no system is completely foolproof, and we cannot guarantee absolute security.

Can I Update Or Correct My Information?

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us to:

Update or correct your personally identifiable information
Change your communication preferences
Delete the personally identifiable information maintained about you (by canceling your account)

To protect your privacy and security, we may take reasonable steps to verify your identity before granting access or making corrections.

Note: It is not technologically possible to remove every record of information from our systems due to backup requirements, but we will update, correct, or delete information as reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive information we have about you, please contact the organization of which you are a customer.

Personnel

If you are an Acrez Mark worker or applicant, we collect information you voluntarily provide for Human Resources purposes, including administering benefits and screening applicants. You may contact us to update, correct, or receive a record of your information.

Sale Of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of assets, provided the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information about you to our Corporate Affiliates, who will treat your information in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Pakistan. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising in relation to this Privacy Policy.

Consent

By using our website/app, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.

Links To Other Websites

This Privacy Policy applies only to our Services. Our website may contain links to other websites not operated or controlled by Acrez Mark. We are not responsible for the content, accuracy, or practices of third-party websites.

Advertising

This website/app may contain third-party advertisements and links. Acrez Mark does not accept responsibility for the content or conduct of these advertisements. Advertising helps keep Acrez Mark’s services accessible.

Cookies

Acrez Mark uses “Cookies” to identify areas of our website that you have visited. Cookies enhance the performance and functionality of our website but are non-essential to their use. Most web browsers can be set to disable Cookies, though this may limit certain website functionality. We never place Personally Identifiable Information in Cookies.

Blocking And Disabling Cookies

You may set your browser to block cookies, but this may prevent our website from functioning properly and may cause loss of saved preferences. Different browsers offer different controls — please refer to your browser’s help menu for details.

Remarketing Services

We use remarketing (retargeting) services to serve ads across the internet to people who have previously visited our website.

Payment Details

Any credit card or payment processing details you provide will be stored in the most secure manner possible.

Kids’ Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected such data without parental consent, we take steps to remove it from our servers immediately.

Changes To Our Privacy Policy

We may update this Privacy Policy periodically to accurately reflect our Service and policies. We will notify you before significant changes take effect. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

Third-Party Services

We may include third-party content or links to third-party websites. Acrez Mark is not responsible for the accuracy, legality, or quality of any Third-Party Services, which are used entirely at your own risk.

Tracking Technologies

Google Maps API: Used to create custom maps, location displays, and route planning. Governed by Google’s Privacy Policy.
Cookies: Used to enhance website performance and functionality.
Local Storage: Provides web apps with methods for storing client-side data, similar to cookies but with enhanced capacity.
Sessions: Small pieces of data stored on your device to identify areas of our website you’ve visited.

Information About GDPR (General Data Protection Regulation)

We may collect and use information from individuals in the European Economic Area (EEA). This section explains how and why this data is collected and protected.

What Is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected and enhances their control over personal data. We have implemented GDPR controls as our baseline standard for all operations worldwide.

What Is Personal Data?
Any data relating to an identifiable individual, including financial information, IP addresses, physical address, and more.

Data Protection Principles Include:

Personal data must be processed fairly, legally, and transparently.
Personal data should only be collected for a specific purpose.
Personal data should be held no longer than necessary.
Individuals have the right to access, update, delete, restrict, or transfer their data.

Individual Data Subject’s Rights
We are committed to helping customers meet GDPR data subject rights requirements. We store conversation and personal data for up to 6 years unless your account is deleted, in which case data is disposed of within 60 days in accordance with our Terms of Service.

Contact Us

Don’t hesitate to contact us if you have any questions.

Email: info@acrezmark.com